Shopify is an excellent ecommerce platform and comes out of the box with everything you need to get your online store up and running. This includes a drag-and-drop website builder that enables you to build a customized ecommerce store without any coding experience.
But as your store grows, you'll likely need additional tools and solutions. Thankfully, a wide range of integrations available on the Shopify App Store can provide store owners with some powerful capabilities. Below, we'll look at 10 of these integrations, covering our top recommendations across several categories.
Are you using the right Shopify integrations?
Shopify integrations are third-party ecommerce tools capable of integrating with your existing Shopify account. These integrations provide small businesses and larger organizations alike with a broad range of capabilities, including merchandising and order management, email marketing, customer support, and much more.
But when your budget is limited and you have countless integrations to choose from, it's important to select the ones that will help your business the most (which is what we hope to help you accomplish with this guide!).
How Shopify integrations benefit your business
Shopify integrations can benefit online marketplaces in a variety of ways depending on the specific integration that you choose:
- Boost sales by enabling you to create automated marketing campaigns.
- Improve your Shopify customers' experience with convenient and accessible customer support services.
- Reduce your team's workload with strategic workflow automation.
With all of these potential benefits in mind, let's explore the top Shopify integrations available in each category.
1) The best Shopify integration for customer service: Gorgias
4.4/5 stars across 543 reviews
Gorgias is a comprehensive customer support platform that provides all the tools and functionality online store owners need to offer excellent customer support.
This includes industry-leading tools such as a centralized dashboard for managing support tickets and customer messages across numerous channels, Rules, Macros, and Automations for saving time by creating automated responses to common customer questions, fast-loading live chat widgets, and much more.
If you want your brand’s customer support quality to set you miles ahead of your competition, Gorgias can help you get there.
Why it's a great Shopify integration
According to HubSpot, 93% of customers are more likely to make a repeat purchase with a company following a positive customer support experience. By providing all of the tools and features that ecommerce stores need to offer high-quality customer support, Gorgias makes it easy to optimize this vital area of the customer experience for improved customer loyalty and more repeat purchases.
Key features
- Centralized customer support dashboard
- Live chat support
- Real-time analytics for monitoring customer support performance
- Rules and Macros for automating time-consuming customer support tasks
Pricing plans
- Starter plan for $10/month
- Basic plan for $60/month
- Pro plan for $360/month
- Advanced plan for $900/month
- Enterprise plan with custom pricing available upon request
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2) The best Shopify integration for reviews: Yotpo
4.9/5 stars across 5,697 reviews
Customer reviews are one of the most valuable resources available to ecommerce stores. With Yotpo, you can collect more of this uber-valuable content with automated and customizable email and SMS review request forms. Along with helping brands collect more reviews, Yotpo also provides tools for strategically displaying those reviews for maximum effect.
Why it's a great Shopify integration
Displaying customer reviews on your storefront and product listings adds powerful social proof to your products and brand. With Yotpo's automated review request templates, you can generate more of this high-value content and leverage it across your online store to improve customer confidence and boost sales.
Key features
- Q&A capabilities to inform shoppers and encourage community engagement
- Customizable on-site widgets for displaying reviews
- Automated email and SMS review requests
(See how Gorgias integrates with Yotpo)
Pricing plans
- Free plan for $0/month
- Growth plan for $19/month
- Prime plan for $59/month
- Powerhouse plan for $199/month
- Enterprise plan with custom pricing available upon request
3) The best Shopify integration for marketing: Klaviyo
4.0/5 stars across 1,646 reviews
Klaviyo is a Shopify integration that provides everything brands need to execute targeted and automated email and SMS marketing campaigns. This includes advanced list segmentation tools, behavior-based automation, customizable email and SMS templates, and a variety of other tools and features designed to help store owners design and launch a broad range of marketing campaigns.
Why it's a great Shopify integration
Email and SMS marketing are things that every brand should take advantage of. Klaviyo makes it easy to manage your subscriber list, create attractive marketing emails/messages, and launch your campaigns automatically based on triggers such as abandoned carts, back-in-stock alerts, and much more.
Key features
- Email and SMS templates that are customizable via a drag-and-drop editor
- Pre-built marketing automations such as welcome series, abandoned cart, back in stock, browse abandonment, and post-purchase
- List segmentation tools for targeting your email and SMS campaigns
(See how Gorgias integrates with Klaviyo)
Pricing plans
- Free plan for $0/month
- Email plan starting at $45/month
- Email and SMS plan starting at $60/month
4) The best Shopify integration for fulfillment: ShipBob
4.2/5 stars across 126 reviews
Picking, packing, and shipping orders is one of the more time-consuming tasks associated with running a successful online store. But ShipBob saves you time by outsourcing all of these order fulfillment responsibilities.
All you have to do is ship your products in bulk to ShipBob's 40+ warehouses, and ShipBob takes care of the rest: picking, packing, and shipping orders on your behalf as your customers place them so that you have more time to focus on growing your brand.
Why it's a great Shopify integration
Outsourcing order fulfillment isn't the right choice for every brand, but it is an excellent way to save time. Along with taking a lot of burdens off your shoulders, ShipBob improves the post-purchase experience for your customers as well by ensuring swift shipping and providing customers with the ability to track their orders easily.
Key features
- Fulfillment network that includes 40+ warehouses across six countries
- Two-day shipping for an Amazon-like post-purchase experience
- Customization suite for designing your packaging and creating a branded unboxing experience
(See how Gorgias integrates with ShipBob)
Pricing plans
Pricing for ShipBob is only available upon request.
5) The best Shopify integration for loyalty programs: LoyaltyLion
4.5/5 stars across 421 reviews
Attracting new customers is much more expensive than marketing to your existing customer base, which is why it's so important for brands to promote customer loyalty. One highly effective way to encourage more loyal customers is with loyalty programs that reward customers for repeat purchases, and LoyaltyLion makes it easy to create and manage these programs.
With LoyaltyLion, you'll be able to create a loyalty program and automatically assign rewards points for desirable actions such as repeat purchases, referrals, and reviews. This enables you to incentivize the actions that you most want your customers to take for more revenue-boosting outcomes.
Why it's a great Shopify integration
Eighty-three percent of customers say that belonging to a loyalty program influences their decision to purchase again from a brand, and LoyaltyLion is one of the best integrations available for creating and managing these sales-boosting programs. Another key benefit of LoyaltyLion is that it allows you to incentivize other desirable actions like reviews and referrals.
Key features
- Customizable points and gifts for rewarding a range of customer behaviors
- Email and on-site notifications for delivering points and rewards
- Built-in dashboard with real-time statistics, referral, and retention analytics
(See how Gorgias integrates with LoyaltyLion)
Pricing plans
- Free plan for $0/month
- Classic plan for $399/month
- Advanced plan for $729/month
- Plus plan for $1,650/month
6) The best Shopify integration for user-generated content: Okendo
4.9/5 stars across 660 reviews
According to one survey, 79% of consumers agree that user-generated content has a big impact on their purchasing decisions. User-generated content includes things such as product reviews and social media posts about your brand or products, and this content is worth its metaphorical weight in gold to online businesses.
If you want to start collecting and utilizing more of this high-value content, Okendo is a great integration to consider. With Okendo, you can create customized review request emails to collect more customer reviews. Then you can showcase the user-generated content you collect across your product pages and at other key points in the customer journey.
Why it's a great Shopify integration
User-generated content provides your brand and products with powerful social proof, but it's something that you are reliant on your customers to create. Okendo is a powerful extension because it gives you tools for encouraging more of this valuable content. It also makes it easy to strategically display the customer reviews and other user-generated content you collect for maximum impact.
Key features
- Photo/video review additions to let customers showcase their experience with visuals
- Automated post-purchase emails for requesting customer reviews
- Analytics dashboard to review the performance of your review request emails
(See how Gorgias integrates with Okendo)
Pricing plans
- Essential plan for $19/month
- Growth plan for $119/month
- Power plan for $299/month
- Advanced plan for $499/month
7) The best Shopify integration for workflow automation: Mesa
4.9/5 stars across 77 reviews
Running an online store can require a lot of person-hours, but one great way to reduce the workload for yourself and your team is to leverage workflow automation. With Mesa, you can utilize a no-code automation builder to create a limitless range of automated workflows. This saves time by automating repetitive, manual tasks such as sending customer notifications, selling downloadable products, scheduling product price changes, and a whole lot more.
Why it's a great Shopify integration
Ecommerce automation frees you and your team up to focus on other sales-boosting tasks, but it's something that has traditionally required a lot of coding experience. What makes Mesa an especially great Shopify integration is that it allows you to create a wide range of customizable, automated workflows with no coding required.
Key features
- Dozens of pre-built automated workflow templates to choose from
- No-code automation builder for building and customizing automated workflows
- Integrations with many popular ecommerce tools to provide further automation opportunities and capabilities
(See how Gorgias integrates with Mesa)
Pricing plans
- Free plan for $0/month
- Hobby plan for $20/month
- Professional plan for $75/month
- Business plan for $300/month
- Enterprise plan with custom pricing available upon request
8) The best Shopify integration for returns and exchanges: Loop
4.1/5 stars across 24 reviews
Returns are a necessary evil for ecommerce stores. While no store owner enjoys them, it's still vital to offer your customers a smooth and easy returns process. Loop is a Shopify integration that helps simplify the returns process for customers and store owners alike by enabling you to create a branded returns portal where customers can return or exchange products without needing to contact your support team.
Why it's a great Shopify integration
Along with streamlining the returns process for you and your customers alike, Loop also reduces the financial impact of returns by encouraging customers to exchange products rather than return them for a refund. This makes Loop an excellent integration for improving your post-purchase experience, reducing your support team's workload, and reducing the impact of returns on your store's profits.
Key features
- Incentivizes exchanges with customizable bonus credits and free shipping
- Enables you to create a branded returns/exchange portal where customers can process their own exchange and choose replacement products
- Provides detailed analytics and insights regarding customer returns and exchanges
(See how Gorgias integrates with Loop)
Pricing plans
Pricing for Loop is only available upon request.
9) The best Shopify integration for subscription management: Recharge
4.7/5 stars across 1,309 reviews
Fifty-four percent of all online shoppers are subscribed to at least one subscription service, making the subscription model a rewarding model for ecommerce brands to utilize. If you want to bundle your products or services as a recurring subscription, Recharge is the best solution available.
With Recharge, you can create a subscription program for any of your products, complete with a branded customer portal where customers can manage their subscriptions and a recurring billing engine for handling subscription payments.
Why it's a great Shopify integration
Bundling your products into subscriptions is an excellent way to create new experiences for your customers and a reliable, recurring stream of revenue for your business. When it comes to creating and managing these subscription programs, no Shopify integration does it better than Recharge.
Key features
- Recharge SMS allows customers to manage their subscriptions via SMS.
- Recharge Bundles enable you to create cross-sells and upsells.
- Recharge API allows you to fully customize your subscription experience.
(See how Gorgias integrates with Recharge)
Pricing plans
- Standard plan for free
- Pro plan for $499/month
- Custom plan with tailored rates
10) The best Shopify integration to build a mobile app: Shopney
5.0/5 stars across 648 reviews
Thirty-five percent of mobile device users access retail shopping apps multiple times per week, and the mobile commerce market continues to grow. If you want to turn your online store into a mobile app without hiring a team of developers, Shopney is a great solution.
With Shopney, you'll be able to convert your Shopify store into a polished, customized mobile app in a matter of hours — no coding required.
Why it's a great Shopify integration
Mobile apps function better on mobile devices than websites, even if those websites are mobile-optimized. By making it easy to create a mobile app for your online store, Shopney enables you to offer a smooth and enjoyable shopping experience to the ever-growing number of people who shop from mobile devices.
Key features
- Integrations with other top Shopify apps so that you can bring their features and capabilities into your mobile app
- Built-in in-app live chat
- Numerous theme and layout options
(See how Gorgias integrates with Shopney)
Pricing plans
- Silver plan for $99/month
- Gold plan for $199/month
- Platinum plan for $499/month
- Enterprise plan for $999/month
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Bring data from all your ecommerce tools into customer conversations
These high-quality Shopify integrations have something in common: they all integrate with Gorgias!
Gorgias can pull data from these apps and bring it into customer support conversations, empowering your agents with valuable customer information:
- How many loyalty points they have
- Whether they've left any reviews
- Subscription information
- Whether they have any pending returns
To start leveraging Gorgias and all of its powerful integrations, sign up today!
