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12 Best Metrics To Track Customer Satisfaction (Before It's Too Late)
11 Best Practices To Improve Response Rates in NPS Surveys
Post-Purchase Behavior: Understand How Customers Think to Boost Loyalty
[Webinar Recap]: How Jaxxon Prepares for Peak Season to Optimize CX and Maximize Revenue
Growing At Gorgias: Interview with Yohan Loyer (Strategic Partner Manager EMEA)
Average Response Time: Formula, Benchmarks, and Tips
10 Customer Apology Email Templates to Help Retain Business
Ecommerce CRO: Increase Conversion Rate with A/B Testing and Optimization
The Power of Email Signature Marketing in Customer Service
Why Agencies Should Encourage Their Clients to Install Automation Apps Like Gorgias
How to Collect Customer Feedback From Support Tickets (+ 8 Other Methods)
Ecommerce Product Categorization: How To Organize Your Products
The 21 Best Customer Service Certifications to Earn at All Levels
How Customer Support Incentives Can Boost Performance and Lift Revenue
Ecommerce Community Management: What Is It and Why Does It Matter?
Customer Delight Is A Losing Strategy in Ecommerce: Here’s What’s Better
A Complete Guide to Resolution Time: How to Measure and Lower
Ecommerce Product Reviews: 6 Benefits and How To Get Them
Announcement: New Features and Changes to Our Pricing and Plans
How To Deal With Lost Ecommerce Packages
9 Ways To Improve Your CSAT Score and Response Rate
Why Customer Service Is Important for Growing Your Business
7 Great Customer Service Strategies to Grow Your Business
Ecommerce Customer Service 101: Benefits, Support Do’s and Don’ts, and More
A Comprehensive Guide to Customer Service Training: Activities, Courses & More
How To Automatically Prioritize Customer Service Requests In Your Helpdesk
Hiring for Customer Service: A 6-Step Framework to Recruit Top Agents
Gorgias’ $30 Million Series C and the Future of Customer Experience for Online Stores
37 Shopify Statistics for 2022: Facts & Figures For Merchants
The Career Evolution of Amy Elenius: Manager of Customer Education at Gorgias
Understanding and Navigating Social Commerce in a Digital World
15 Customer Service Phrases To Use (And 5 To Avoid) in 2023
Why Talent Sourcing is Key for Gorgias Recruiting (And How We Build Our Talent Pool)
8 Amazing Live Chat Apps for Customer Support
Playbook: How Berkey Filters Drove Customer Adoption of a New SMS Support Channel
What’s New with Gorgias: June 2022 Product Updates
14 Ecommerce Shopping Cart Best Practices To Increase Conversions
How To Provide Order Tracking for Your Ecommerce Customers
WhatsApp for Customer Service: Why It’s So Effective
Your Live Chat Support Guide: Benefits, Best Practices, and Helpful Tools
What Is Omnichannel Customer Service? Benefits, Tips, and More
9 Post-Purchase Experience Strategies to Drive Customer Loyalty
11 Best Practices for Ecommerce Upselling
The Ultimate Guide to Personalized Customer Service: Benefits + Tips
Ecommerce Payment Processing: How It Works & The Best Providers
9 Best Returns Management Tools for Fast, Cost-Efficient Returns [2023]
Order Fulfillment for Ecommerce: Definition, Process, Tips, and Tools
12 Best Shipping Software Tools for Ecommerce Stores [2023]
10 Ways To Reduce Ecommerce Product Returns With Great CX
9 Revenue-Driving Ecommerce Shipping Best Practices
Ecommerce Shipping: Creating a Shipping and Fulfillment Strategy
Facebook Messenger for Customer Service: Benefit, Best Practices, and Set-Up
Ecommerce Churn Rates: Measure and Reduce Lost Customers and Revenue
How to Offer Free Shipping and Lift Revenue
Customer Service ROI: How To Measure and Improve Value
How To Reduce Cart Abandonment: 12 Essential Strategies
An Essential Guide to Ecommerce Inventory Management
Proactive Customer Service Is Your New Growth Strategy: Why, How, and Examples
New apps that integrate with Gorgias: Summer 2022
FAQ Pages: Benefits, Examples, and When to Add a Help Center
What Is Ecommerce Retention Rate? (And How To Improve It)
Customer Service Messaging: Tips and Templates for SMS + Conversational Channels
What’s New With Gorgias – May 2022 Product Updates
The Shopify Corner: A diverse approach to scaling
Start providing SMS support today, with Gorgias
Evaluating Your Customer Service Program: Why, Challenges, and KPIs That Matter
Social Media Customer Service: How-To Guide & Useful Tools
Customer Self-Service: Advantages, Types, and Best Practices
How To Calculate Net Promoter Score: NPS Formula, Tools, & Tips
The Shopify Corner: Omnichannel Experience for Shopify Brands
Leveraging Automation on Our Path to Continuous Deployment and GitOps
Avoiding idle-in-transaction connection states with SQLAlchemy
The 26 Best BigCommerce Apps: Create a Profitable, Seamless Ecommerce Experience
How We Built an International SaaS Salary Calculator for Our Distributed Team
Gorgias’ Playbook for Engaging Employees in a Hybrid World
The 10 Best Social Media Apps for Shopify
The 11 Best Live Chat Software Options for Ecommerce Businesses in 2023
A User-Friendly Guide to Ecommerce Tech Stacks
The Best Customer Support Software: Your 2023 Comparison Guide
Chatbot vs. Live Chat Software: Choosing the Right Combination
10 Best Practices for Providing Exceptional Customer Service on Twitter
22 Live Chat Statistics You Need To Know in 2022
How We Reduced Our Chat Widget’s Lighthouse Impact From -15 Points to -1 With Simple Bundle Fixes
Gorgias in 2021: 8,000 ecommerce brands turned support challenges into $1.1 billion
The Pros and Cons of Automated Customer Service
Ecommerce Returns: 10 Best Practices for Taking Your Online Store to the Next Level
8 Ecommerce Email Automation Series for Online Stores
8 Customer Service Trends for This Coming Year [2022]
2022 Customer Service Automation Guide [+Benefits and Best Practices]
7 Ways to Improve Your Customer Service Response Times
Building a Long-Lasting Brand by Diversifying Your Growth Strategy
Live Statistics for teams who want to perform
7 Rules to Help You Efficiently Manage Twitter Interactions on Gorgias
30+ Customer Service Email Templates for Busy Support Teams
2022 Black Friday Ecommerce Guide: Maximize Revenue Through Your Customer Experience
7 new apps that integrate with Gorgias
Top 10 Integrations Used by Gorgias Ecommerce Merchants
Elevate Your Customer Service with Gatsby + Gorgias
12 New Apps That Integrates With Gorgias
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DoggieLawn
Uqora
Oger
Angelus Direct
RevAir
Kulani Kinis
JAXXON
Timbuk2
ALOHAS
Dance4Me
Montezuma's
Loop Earplugs
Absolute Collagen
Ohh Deer
BrüMate
Shinesty
CROSSNET
Emuaid
Suitshop
Campus Protein
Princess Polly
Lillie's Q
Veloretti
Comme Avant
Bagallery
Jetson
Milligram
Vape Superstore
TruWood
Olipop
SuperATV
Birddogs
Death Wish Coffee
Beardbrand
Try The World
Sunski
Roma Designer Jewelry
Nomad
MNML
Marine Layer
Love Your Melon
Darn Good Yarn
BOKKSU
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Gorgias - General Data Protection Regulation (GDPR)
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