SMS Live

SMS texting for Shopify and Shopify Plus

SMS texting for Shopify and Shopify Plus

Get started with Gorgias
SMS LiveSMS Live
More information soon. In the meantime, visit the following documentation page:
https://sms.live
SMS Live
SMS Live
Categories
Pricing
Free
From $97/month
  • From $97/month
  • Free trial
  • From $97/month
  • Free trial

Description

When SMS Live text messages are sent to Gorgias, you will see the customer information in the Gorgias sidebar. You can easily transition an SMS conversation to email, and create SMS-specific macros and responses inside of SMS Live.

The SMS Live and Gorgias integration allows you to:

- Reduce the time to close tickets by 37%

- Respond to SMS conversations in the Gorgias interface

- Transfer SMS messages automatically from SMS Live to Gorgias

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
Read Usecase
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
Read Usecase
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
Read Usecase
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
Read Usecase