When SMS Live text messages are sent to Gorgias, you will see the customer information in the Gorgias sidebar. You can easily transition an SMS conversation to email, and create SMS-specific macros and responses inside of SMS Live.
The SMS Live and Gorgias integration allows you to:
- Reduce the time to close tickets by 37%
- Respond to SMS conversations in the Gorgias interface
- Transfer SMS messages automatically from SMS Live to Gorgias
TXTFi allows brands to leverage purchasing through SMS and ensure side-by-side customer support to communicate with customers in real time.
Retention Rocket gives Shopify stores the ability to build a compliant list of phone numbers, engage in one-on-one conversations with customers via text, segment customers using your Shopify data, integrate with a best-in-class tech stack, and more!
Display customers and their order information next to tickets and update information tied to a customer and their orders using macros.
CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) Service Provider.