Cartloop

Cartloop is a conversational SMS marketing platform for Shopify brands.

Cartloop is a conversational SMS marketing platform for Shopify brands.

Get started with Gorgias
CartloopCartloop
More information soon. In the meantime, visit the following documentation page:
https://intercom.help/cartloop/en/articles/5106599-how-to-integrate-gorgias
Cartloop
Cartloop
Pricing
Free
From $49/month - $299/month
  • From $49/month - $299/month
  • 14-day free trial
  • From $49/month - $299/month
  • 14-day free trial

Description

Cartloop has built an additional revenue channel for brands looking to create better customer relationships and personalized shopping experiences.

If a customer would like a refund and Cartloop doesn't have the ability to issue it, a new ticket will be created seamlessly to Gorgias to solve the issue with the same phone number.

This will be helpful in cases when there are: 

  • Questions about an existing order (from time of delivery to modifying or cancelling it)
  • Errors of any kind from the merchant's side
  • Returns that need to be made
  • Questions that can only be found in the client's database
  • Sensitive customer matters
  • Complains and feedback
  • Custom orders
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
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We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
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“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
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“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
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