Cartloop

Cartloop is a conversational SMS marketing platform for Shopify brands.

Cartloop is a conversational SMS marketing platform for Shopify brands.

Get started with Gorgias
CartloopCartloop
More information soon. In the meantime, visit the following documentation page:
https://intercom.help/cartloop/en/articles/5106599-how-to-integrate-gorgias
Cartloop
Cartloop
trusted partner
preferred partner
Categories
Pricing
Free
From $49/month - $299/month
14-day free trial

Description

Cartloop has built an additional revenue channel for brands looking to create better customer relationships and personalized shopping experiences.

If a customer would like a refund and Cartloop doesn't have the ability to issue it, a new ticket will be created seamlessly to Gorgias to solve the issue with the same phone number.

This will be helpful in cases when there are: 

  • Questions about an existing order (from time of delivery to modifying or cancelling it)
  • Errors of any kind from the merchant's side
  • Returns that need to be made
  • Questions that can only be found in the client's database
  • Sensitive customer matters
  • Complains and feedback
  • Custom orders
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
Read Usecase
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
Read Usecase
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
Read Usecase
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
Read Usecase
Browse apps

Cartloop

Cartloop is a conversational SMS marketing platform for Shopify brands.

Get started with Gorgias
trusted partner
preferred partner
Categories
Cartloop
Pricing
Free
From $49/month - $299/month
This integration is free to install
in Gorgias
14-day free trial

Overview

Cartloop has built an additional revenue channel for brands looking to create better customer relationships and personalized shopping experiences.

If a customer would like a refund and Cartloop doesn't have the ability to issue it, a new ticket will be created seamlessly to Gorgias to solve the issue with the same phone number.

This will be helpful in cases when there are: 

  • Questions about an existing order (from time of delivery to modifying or cancelling it)
  • Errors of any kind from the merchant's side
  • Returns that need to be made
  • Questions that can only be found in the client's database
  • Sensitive customer matters
  • Complains and feedback
  • Custom orders
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
Dave Szymaszek - Head of Customer Experience @ Marine Layer
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan - Chief Revenue Officer @ Ellana
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing - Founder & CEO @ Bokksu
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda - Director of Operations @ Darn Good Yarn

All of your customer support channels in one place

Email
Answer every email from shoppers in a shared workspace, so your agents always know who to support next and have the context they need to provide exceptional support.
Social Media
Like a Facebook comment, send a shipping status in a private Instagram message, or answer questions on Twitter – all from a centralized helpdesk.
Live Chat
Gorgias live chat is the easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.
Browse apps

Cartloop

Cartloop is a conversational SMS marketing platform for Shopify brands.

Cartloop is a conversational SMS marketing platform for Shopify brands.

Get started with Gorgias
trusted partner
preferred partner
Categories
Cartloop
Pricing
Free
From $49/month - $299/month
This integration is free to install to in Gorgias
14-day free trial

Overview

How

Cartloop

x Gorgias works together

·
·
·
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
Dave Szymaszek - Head of Customer Experience @ Marine Layer
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan - Chief Revenue Officer @ Ellana
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing - Founder & CEO @ Bokksu
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda - Director of Operations @ Darn Good Yarn

All of your customer support channels in one place

Email
Answer every email from shoppers in a shared workspace, so your agents always know who to support next and have the context they need to provide exceptional support.
Social Media
Like a Facebook comment, send a shipping status in a private Instagram message, or answer questions on Twitter – all from a centralized helpdesk.
Live Chat
Gorgias live chat is the easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.

Cartloop

Cartloop is a conversational SMS marketing platform for Shopify brands.

Cartloop is a conversational SMS marketing platform for Shopify brands.

Get started with Gorgias
CartloopCartloop
More information soon. In the meantime, visit the following documentation page:
https://intercom.help/cartloop/en/articles/5106599-how-to-integrate-gorgias
Cartloop
trusted partner
preferred partner
Categories
Pricing
Free
From $49/month - $299/month
14-day free trial

Description

Cartloop has built an additional revenue channel for brands looking to create better customer relationships and personalized shopping experiences.

If a customer would like a refund and Cartloop doesn't have the ability to issue it, a new ticket will be created seamlessly to Gorgias to solve the issue with the same phone number.

This will be helpful in cases when there are: 

  • Questions about an existing order (from time of delivery to modifying or cancelling it)
  • Errors of any kind from the merchant's side
  • Returns that need to be made
  • Questions that can only be found in the client's database
  • Sensitive customer matters
  • Complains and feedback
  • Custom orders
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
Read Usecase
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
Read Usecase
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
Read Usecase
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
Read Usecase