Cartloop
Cartloop is a conversational SMS marketing platform for Shopify brands.
Cartloop is a conversational SMS marketing platform for Shopify brands.
Get started with Gorgias
.svg)
More information soon. In the meantime, visit the following documentation page:
https://intercom.help/cartloop/en/articles/5106599-how-to-integrate-gorgiasCartloop
Cartloop is a conversational SMS marketing platform for Shopify brands.
Description
Cartloop has built an additional revenue channel for brands looking to create better customer relationships and personalized shopping experiences.
If a customer would like a refund and Cartloop doesn't have the ability to issue it, a new ticket will be created seamlessly to Gorgias to solve the issue with the same phone number.
This will be helpful in cases when there are:
- Questions about an existing order (from time of delivery to modifying or cancelling it)
- Errors of any kind from the merchant's side
- Returns that need to be made
- Questions that can only be found in the client's database
- Sensitive customer matters
- Complains and feedback
- Custom orders
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
No items found.
.png)
.png)
