Shipup

Turn delivery into Loyalty!

We follow your packages in real-time to create a seamless, transparent, and branded delivery experience. Send notifications to your clients, redirect them to branded tracking pages and proactively manage potential delivery incidents with our customer service integration.

Shipup helps you get a delivery experience so compelling that your clients will want to purchase again.

Try it for free for 14 days!

Proactive notifications: Notify and reassure your customers in real-time

• Track your packages in real-time.
• Send proactive and customized notifications to your customers during delivery.
• Brand & personalize your notifications and foster interactions with your customers with a high open-rate and an even higher click rate.

Tracking page: Engage and retain your customers

• Create your own branded tracking page on your website.
• Use our powerful drag and drop builder.
• Increase your customer retention.

Client feedbacks: Spot unhappy customers

• Collect your customers’ feedbacks as soon as they get their packages.
• Create alerts for your customer support.
• Turn possible detractors into ambassadors.

Highly customized tools: Boost customer satisfaction

• Surprise and amaze your customers with original content.
• Give your online shoppers the right information with the right wording.
• Turn one-time buyers into lifelong customers.

Cut down your support

• Anticipate incidents during delivery.
• Reduce your customer tickets by half.
• Ease your customer support’s life.

Support 60 shipping Carriers and 8 languages

UPS • FedEx • USPS • DHL Express • TNT • OnTrac • DPD • GLS • Bpost • Royal Mail • Parcel Force • Alibaba (Cainiao) • Honk Kong Post • Canada Post • Austalia Post • Chronopost • Colissimo • Mondial Relay • Colis privé • DB Schenker • Relais colis & many others ! English • French • German • Italian • Spanish • Polish • Danish • Dutch

Full list available on our website. Don't see yours? Email us and we'll add it for free!

Level up your customer support with Gorgias integration

• Facilitate the sharing of information to your customer support.
• Get notified on Gorgias when an incident occurs.
• Find your customers’ delivery information directly on Gorgias.

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