Shipup

Display shipping information in your tickets

Display shipping information in your tickets

Get started with Gorgias
ShipupShipup
More information soon. In the meantime, visit the following documentation page:
https://shipup.elevio.help/en/articles/38
Shipup
Shipup
Pricing
Free
Starts at $99/month
  • Starts at $99/month
  • Free for 14 days
  • Starts at $99/month
  • Free for 14 days
Shipup
Shipup
Shipup
Shipup
Shipup

Description

Turn delivery into Loyalty!

We follow your packages in real-time to create a seamless, transparent, and branded delivery experience. Send notifications to your clients, redirect them to branded tracking pages and proactively manage potential delivery incidents with our customer service integration.

Shipup helps you get a delivery experience so compelling that your clients will want to purchase again.

Try it for free for 14 days!

Proactive notifications: Notify and reassure your customers in real-time

  • Track your packages in real-time.
  • Send proactive and customized notifications to your customers during delivery.
  • Brand & personalize your notifications and foster interactions with your customers with a high open-rate and an even higher click rate.

Tracking page: Engage and retain your customers

  • Create your own branded tracking page on your website.
  • Use our powerful drag and drop builder.
  • Increase your customer retention.

Client feedbacks: Spot unhappy customers

  • Collect your customers’ feedbacks as soon as they get their packages.
  • Create alerts for your customer support.
  • Turn possible detractors into ambassadors.

Highly customized tools: Boost customer satisfaction

  • Surprise and amaze your customers with original content.
  • Give your online shoppers the right information with the right wording.
  • Turn one-time buyers into lifelong customers.

Cut down your support

  • Anticipate incidents during delivery.
  • Reduce your customer tickets by half.
  • Ease your customer support’s life.

Support 60 shipping Carriers and 8 languages

UPS • FedEx • USPS • DHL Express • TNT • OnTrac • DPD • GLS • Bpost • Royal Mail • Parcel Force • Alibaba (Cainiao) • Honk Kong Post • Canada Post • Austalia Post • Chronopost • Colissimo • Mondial Relay • Colis privé • DB Schenker • Relais colis & many others ! English • French • German • Italian • Spanish • Polish • Danish • Dutch

Full list available on our website. Don't see yours? Email us and we'll add it for free!

Level up your customer support with Gorgias integration

  • Facilitate the sharing of information to your customer support.
  • Get notified on Gorgias when an incident occurs.
  • Find your customers’ delivery information directly on Gorgias.

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
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We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
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“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
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“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
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