Stateset

Automate your commerce operations. Stateset is your single source of truth for managing your online business.

Automate your commerce operations. Stateset is your single source of truth for managing your online business.

Get started with Gorgias
StatesetStateset
More information soon. In the meantime, visit the following documentation page:
https://docs.gorgias.com/other-integrations/stateset-ai-responder
Stateset
Stateset

Description

The Stateset AI Responder app uses state-of-the-art Artificial Intelligence and Robotic Process Automation to quickly and accurately build data-driven responses ready for your customer service team to approve. Its infinite power is to understand the context of the customer inquiry, collect the relevant data across your Order, Inventory and Operations Apps and bake them into beautifully crafted Natural Language Processing messages, cutting down your time-to-answer from 10 to under 1 minute per message.

You can connect your Gorgias account and start generating intelligent and dynamic responses directly from Gorgias or from within Shopify. This puts 90% time back in your day and with its Machine-Learning power, the Stateset AI Responder PREsight learns from the knowledge base, allowing you to fully automate responses over time.

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
Read Usecase
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
Read Usecase
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
Read Usecase
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
Read Usecase