Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Get a live demo
Returnly
Used daily by 
9,345
+ DTC brands

Returnly
Returnly

Returnly
Returnly
 + 
Gorgias

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Get a live demo

Returnly

Create a seamless return process for your customers

Returnly is the only return solution that lets shoppers get the right item before returning the wrong one.

Get started with Gorgias
ReturnlyReturnly
More information soon. In the meantime, visit the following documentation page:
https://docs.gorgias.com/returns-exchanges/returnly
Returnly
Returnly
trusted partner
preferred partner
Returnly
Returnly
Returnly
Returnly
Returnly

Description

Returnly helps direct-to-consumer brands deliver a refreshingly seamless return process that increases revenue retention, customer loyalty and repeat purchases. Returnly is the only return solution that lets customers get the right item before returning the wrong one. The result is a world-class shopping experience with an average consumer satisfaction score of 91%.

Connect Returnly to your Gorgias admin to have customer return and exchange details at your agents’ fingertips. With Returnly and Gorgias working together, you’ll save time, close tickets faster and can ensure a seamless customer experience.

Benefits:

  • Create an exceptional support experience with faster, more personalized responses
  • Close tickets faster with real-time access to important return details
  • Save time switching between apps and digging for return information

Return requests can take a lot of time for your support team, and if you can't answer requests in a timely manner, it could mean losing the customer because of those delays.

With Returnly and Gorgias, when a customer has questions about their return, all the necessary information from Returnly is easily accessible within the Gorgias admin, meaning your team has quick access to the information they need to deliver the experience customers expect.

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
Read Usecase
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
Read Usecase
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
Read Usecase
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
Read Usecase