Returnly

Create a seamless return process for your customers

Returnly is the only return solution that lets shoppers get the right item before returning the wrong one.

Get started with Gorgias
ReturnlyReturnly
More information soon. In the meantime, visit the following documentation page:
https://docs.gorgias.com/returns-exchanges/returnly
Returnly
Returnly
trusted partner
preferred partner
Returnly
Returnly
Returnly
Returnly
Returnly

Description

Returnly helps direct-to-consumer brands deliver a refreshingly seamless return process that increases revenue retention, customer loyalty and repeat purchases. Returnly is the only return solution that lets customers get the right item before returning the wrong one. The result is a world-class shopping experience with an average consumer satisfaction score of 91%.

Connect Returnly to your Gorgias admin to have customer return and exchange details at your agents’ fingertips. With Returnly and Gorgias working together, you’ll save time, close tickets faster and can ensure a seamless customer experience.

Benefits:

  • Create an exceptional support experience with faster, more personalized responses
  • Close tickets faster with real-time access to important return details
  • Save time switching between apps and digging for return information

Return requests can take a lot of time for your support team, and if you can't answer requests in a timely manner, it could mean losing the customer because of those delays.

With Returnly and Gorgias, when a customer has questions about their return, all the necessary information from Returnly is easily accessible within the Gorgias admin, meaning your team has quick access to the information they need to deliver the experience customers expect.

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
Read Usecase
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
Read Usecase
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
Read Usecase
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
Read Usecase
Browse apps

Returnly

Create a seamless return process for your customers

Get started with Gorgias
trusted partner
preferred partner
Returnly
Pricing
Free
Free and premium plans available
This integration is free to install
in Gorgias

Overview

Returnly helps direct-to-consumer brands deliver a refreshingly seamless return process that increases revenue retention, customer loyalty and repeat purchases. Returnly is the only return solution that lets customers get the right item before returning the wrong one. The result is a world-class shopping experience with an average consumer satisfaction score of 91%.

Connect Returnly to your Gorgias admin to have customer return and exchange details at your agents’ fingertips. With Returnly and Gorgias working together, you’ll save time, close tickets faster and can ensure a seamless customer experience.

Benefits:

  • Create an exceptional support experience with faster, more personalized responses
  • Close tickets faster with real-time access to important return details
  • Save time switching between apps and digging for return information

Return requests can take a lot of time for your support team, and if you can't answer requests in a timely manner, it could mean losing the customer because of those delays.

With Returnly and Gorgias, when a customer has questions about their return, all the necessary information from Returnly is easily accessible within the Gorgias admin, meaning your team has quick access to the information they need to deliver the experience customers expect.

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
Dave Szymaszek - Head of Customer Experience @ Marine Layer
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan - Chief Revenue Officer @ Ellana
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing - Founder & CEO @ Bokksu
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda - Director of Operations @ Darn Good Yarn

All of your customer support channels in one place

Email
Answer every email from shoppers in a shared workspace, so your agents always know who to support next and have the context they need to provide exceptional support.
Social Media
Like a Facebook comment, send a shipping status in a private Instagram message, or answer questions on Twitter – all from a centralized helpdesk.
Live Chat
Gorgias live chat is the easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.
Browse apps

Returnly

Create a seamless return process for your customers

Returnly is the only return solution that lets shoppers get the right item before returning the wrong one.

Get started with Gorgias
trusted partner
preferred partner
Categories
Returnly
Pricing
Free
Free and premium plans available
This integration is free to install to in Gorgias

Overview

How

Returnly

x Gorgias works together

·
·
·
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
Dave Szymaszek - Head of Customer Experience @ Marine Layer
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan - Chief Revenue Officer @ Ellana
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing - Founder & CEO @ Bokksu
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda - Director of Operations @ Darn Good Yarn

All of your customer support channels in one place

Email
Answer every email from shoppers in a shared workspace, so your agents always know who to support next and have the context they need to provide exceptional support.
Social Media
Like a Facebook comment, send a shipping status in a private Instagram message, or answer questions on Twitter – all from a centralized helpdesk.
Live Chat
Gorgias live chat is the easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.

Returnly

Create a seamless return process for your customers

Returnly is the only return solution that lets shoppers get the right item before returning the wrong one.

Get started with Gorgias
ReturnlyReturnly
More information soon. In the meantime, visit the following documentation page:
https://docs.gorgias.com/returns-exchanges/returnly
Returnly
trusted partner
preferred partner

Description

Returnly helps direct-to-consumer brands deliver a refreshingly seamless return process that increases revenue retention, customer loyalty and repeat purchases. Returnly is the only return solution that lets customers get the right item before returning the wrong one. The result is a world-class shopping experience with an average consumer satisfaction score of 91%.

Connect Returnly to your Gorgias admin to have customer return and exchange details at your agents’ fingertips. With Returnly and Gorgias working together, you’ll save time, close tickets faster and can ensure a seamless customer experience.

Benefits:

  • Create an exceptional support experience with faster, more personalized responses
  • Close tickets faster with real-time access to important return details
  • Save time switching between apps and digging for return information

Return requests can take a lot of time for your support team, and if you can't answer requests in a timely manner, it could mean losing the customer because of those delays.

With Returnly and Gorgias, when a customer has questions about their return, all the necessary information from Returnly is easily accessible within the Gorgias admin, meaning your team has quick access to the information they need to deliver the experience customers expect.

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Dave Szymaszek, Head of Customer Experience @ Marine Layer
Read Usecase
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
Guita Gopalan, Chief Revenue Officer @ Ellana
Read Usecase
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
Danny Taing, Founder & CEO @ Bokksu
Read Usecase
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
Amanda, Director of Operations @ Darn Good Yarn
Read Usecase