Trustpilot Reviews
Respond to Trustpilot service and product reviews in real time from your Gorgias helpdesk.
Trustpilot is an open, online review platform where any consumer with a buying or service experience can review any company, and any company can invite and respond to reviews.
Get started with Gorgias
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More information soon. In the meantime, visit the following documentation page:
https://docs.gorgias.com/reward-and-loyalty/trustpilotTrustpilot Reviews
Trustpilot is an open, online review platform where any consumer with a buying or service experience can review any company, and any company can invite and respond to reviews.
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Description
With the Trustpilot and Gorgias, you can streamline review responses with machine learning and AI. Trustpilot review data is displayed in the Gorgias customer-side bar, ready to be leveraged by agents to reward happy customers and help recover customers at risk of churn.
You can respond to Trustpilot service and product reviews in real time from your Gorgias helpdesk. All your reviews will come in as tickets, and your responses will be sent directly to Trustpilot.
“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”
We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.
“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”
“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”
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