You can automatically distribute Delighted feedback requests after Gorgias tickets are updated.
Delighted empowers teams to gather real feedback from customers in minutes, not weeks.
Get started with GorgiasDelighted’s easy-to-use CX platform allows teams to start capturing feedback quickly, share the results automatically, and build a company culture based around the voice of customers.
What can you expect with Delighted?
- Launch surveys in minutes to eCommerce customers
- CSAT, CES, and other post-support optimized survey types
- Customizable and user-friendly - no tech knowledge required
- Built-in survey best practices for maximizing response rates
- Smarter insights and automation powered by Delighted AI
- Real-time dashboard for CX oversight
- White glove service from your customer Concierge
- Industry-leading CX practices backed by Qualtrics